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ModelMaker II End Of Life Policy

October 3, 2005

Dear Solidscape MMII User,

Solidscape is announcing the End of Life (EOL) for the MMII product effective September 30, 2006. This is more than nine years after the MMII was originally released and five years after the last production MMII shipment. Considering the continuous growth, ever-changing requirements and ongoing technological advancements within the RP industry, this time far exceeds the RP industry standard for support.

Solidscape will continue to honor all Maintenance Service Agreements purchased through March 31, 2006 for their full 12 month term. After March 31, 2006 no renewal MSA contracts will be accepted.

Solidscape will maintain an adequate supply of replacement parts to support the worldwide base through September 2006, as well as an adequate supply to support any machines remaining under MSA until March 30, 2007.

We will continue to provide spare jets, heated lines, tank filters and build and support materials for the MMII product.

If you would like to make a large 'last order” for spare parts for your machine(s), we will need to receive the order no later than July 30, 2006.

Regarding our newest product offerings, we have made significant improvements in the areas of reliability, materials, model quality, speed, service and price. If you would like to receive information regarding Solidscape's newest technology offerings please contact Jim Westberg at 800-799-6355, or email us at precision@solid-scape.com.

If you have any questions or concerns regarding this announcement please feel free to contact me directly.

Sincerely,

Barry E. Mikoluk
Director of Customer Service
603-429-9700 x224
bmikoluk@solid-scape.com

 

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